FAQ

Booking questions

1.    Where do I find my bookings for events? - Please check the 'floating button' of booking on the main screen - please check 'bookings' on your profile

After successfully registered for an event, your booking will appear on your bookings page. You can find your bookings page under “Discover” tab or “Me” tab as shown below.

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2.    Will I receive a booking confirmation after payment? - Yes, you will receive an auto-notification of the system in your notification sector

After registration for an event, you will receive an in-app notification with confirmation of your booking. Your booking can be found here:

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3.    How do I access to the event after booking on YEYU? - Please show your app or WeChat mini app QR code to the event manager